![]() ![]() Use the Change Network Attributes ( CHGNETA) command to set the JOBACN parameter to *SEARCH and to set the DDMACC and PCSACC parameters to *OBJAUT. Use the Display Network Attributes ( DSPNETA) command to ensure that the Network Job Action (JOBACN), DDM/DRDA Request Access (DMACC), and Client Request Access (PCSACC) paramaters are not set to *REJECT. The Recommended Fixes web site is available at the following Web site: ![]() The IBM i Support: Recommended Fixes web page contains a list of recommended fixes for all systems and for specific products or functions for a given Version, Release, and Modification Level. The latest IBM i Access for Windows service pack must be loaded on the PC, and all IBM i NetServer PTFs must be installed before collecting any traces. IBM i Access for Windows must be within one version of the i5/OS. Any plug-in that has already been installed on the PC will automatically be made available, while uninstalled plug-ins will prompt for an installation. When the dialogue box opens, select the Plug-ins tab, and click the button to rescan. From the upper left panel, right-click on the system name or TCP/IP address and select Properties. If any sections or sub-sections are missing, rescan for all available plug-ins. N1019646: Troubleshooting IBM i NetServer Printing ErrorsĪlso, refer to Step O in that document for information about exit point programs. To examine the *NETPRT host server, refer to Step L in the following Rochester Support Center knowledgebase document: Step 4: Examine the QNPSERVS host server job for errors. Press F10 (Display detailed messages), and search for any pertinent messages. Select Option 10 (Display job log, if active or on job queue). Select Option 5 (Work with Job) on the QZRCSRVS job. That will be the job that is servicing System i Navigator for this user. Search through the Work with Object Locks screen for the QZRCSRVS job. Where user-profile is the Signed On User displayed in Step 1. WRKOBJLCK OBJ(user-profile) OBJTYPE(*USRPRF) On the operating system command line, type the following: ![]() It should list the Signed On User, which is the user profile that is being used on i5/OS. To examine the QZRCSRVS job log, do the following:įrom within System i Navigator, click on My Connections in the left pane and look for the connection name in the right pane. When System i Navigator is not working as expected, there will often be one or more related messages in the QZRCSRVS host server job that is servicing that System i Navigator session. Step 3: Examine the QZRCSRVS host server job for errors. Go to the Microsoft Windows command prompt and type CWBPING followed by the name or TCP/IP address of the IBM i5/OS system, for example:Įnsure all servers can be pinged successfully. If Java Runtime Environment (JRE) version 1.4.1 or lower and Microsoft® Extended TCP V6 (IPv6) are installed together on the PC, then Java must be upgraded to at least JRE V1.4.2 or higher (which ships with V5R4 iSeries Access for Windows) or IPv6 must be removed. It will be updated with more tips on troubleshooting and diagnosing problems in the future. This includes the following System i Navigator containers and functions:ĭrag-and-Drop of IBM Power Systems spooled files to the PC This document provides information for troubleshooting and diagnosing print-related problems within System i Navigator. Where a difference is important, the version of the product is used to identify the differences. For the purposes of this document, these terms can be used interchangeably. These names essentially refer to the same product however, the functionality and name changed over the last several releases. Important Note: This document discusses Client Access for Microsoft Windows 95 and Windows NT, Client Access Express, IBM iSeries Access, IBM System i Access, and IBM i Access for Windows products. ![]()
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